ALL YOUR QUESTIONS, ANSWERED

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Delivery charges vary depending on your location and the shipping method selected at checkout. The exact shipping cost will be displayed before you complete your order.

How long will delivery take?

Orders are typically processed within 1–2 business days. Delivery times vary by destination, but most orders arrive within 3–10 business days after dispatch.

What exactly happens after ordering?

Once your order is placed, you will receive an order confirmation email. Our team will process and prepare your order for shipment. When your package is dispatched, you will receive a shipping confirmation

Do I receive an invoice for my order?

Yes. An invoice will be sent to your email address after your order has been successfully processed. You can also request a copy by contacting us.

PAYMENT INFORMATION

When the order payment is taken of my bank account?

Payment is usually authorized and charged at the time you place your order. Depending on your bank or payment provider, it may take a few business days for the transaction to appear on your statement.

What is wishlist?

A wishlist allows you to save products that you are interested in purchasing later.

Can I change or cancel my order?

If your order has not yet been processed or shipped, we may be able to modify or cancel it. Please contact us as soon as possible after placing your order. Once an order has been shipped, changes or cancellations may no longer be possible.

What is ``package tracking`` in my orders?

Package tracking allows you to monitor the delivery status of your order. Once your order has been shipped, you will receive a tracking number that you can use to view the package's journey and estimated delivery date.